Thanks to a unique approach and philosophy centered on the satisfaction and peace of mind of residents, La Posada maintains a focus on five-star service in all areas. It’s this commitment to five-star service that recently earned team members the President’s Tanzanite and Effective Team staff awards from La Posada’s parent company, Kisco Senior Living.
These annual staff awards recognize the individuals and teams who work diligently each and every day to make a difference in the lives of the residents and fellow associates around them. This impressive achievement is a testament to the high-quality service that residents, their families, and La Posada staff enjoy every day.
The President’s Tanzanite award is given to an associate who goes above and beyond Kisco’s company standards, exemplifies dedication to quality work and provides outstanding service to residents. Sebasjon Larsen received this year’s award for his unwavering commitment to each resident and his professionalism at all levels. In addition to the company-wide award, Larsen was also the recipient of the community specific award.
The team at La Posada’s dedication was further recognized by the Operations Team’s recipiency of the Effective Team award for their efforts and perseverance over the last year helping residents maintain a sense of ease and peace of mind. The award represents how effective teamwork includes building trust, following through with commitments, maintaining high accountability standards, and effectively managing conflicts and results.
This also highlights a key element to La Posada’s success – the community’s commitment to safety and security that ensures all the worry is taken out of living an independent lifestyle. The transparency of management and team members also goes a long way to help fosters trust and give residents and their loved ones confidence and satisfaction.
La Posada continues to proactively prepare, plan, and protect against outside threats to ongoing service delivery. The community follows best-in-class protocols and continues to set the standard for keeping its residents and associates comfortably safe and sound.
Says La Posada Executive Director Brad Cadiere, “This recognition of our associates from our parent company is one that we don’t take for granted. Our aim is to ensure that our residents know we are diligently focused on providing them with service that enables them to live and enjoy an independent lifestyle every single day. While we do not work for recognition, it’s an honor to see our team acknowledged for all they have done over the course of the last year.”