THE POWER OF KISCO CONFIDENCE®

Kisco Confidence captures the essence of what we do everyday to deliver on the promise we make to our residents, their families, and associates. It’s a philosophy that embodies our principles, values, and beliefs anchored by integrity, dignity, and compassion. It’s what we do every day to deliver five-star hospitality in a safe and secure environment. It’s the way we conduct ourselves to instill trust and transparency in everything we do every day, all year long.

For more than 30 years, Kisco stands by our reputation to create communities that provide choice to our residents and empower their independence with enriching programs that personalizes their experience. Our mission is to provide a sensory-rich environment with exceptional service so our residents can pursue their passions and purpose. Our associates take pride in everything they do to ensure our residents feel right at home. Earning your trust is a badge of honor we wear proudly every day.

~Andy Kohlberg

CEO and Founder of Kisco Senior Living

Five-Star Lifestyle

CULTIVATING THE HIGHEST STANDARDS IN HOSPITALITY TO DELIVER FIVE-STAR SERVICE

Kisco Senior Living cultivates a life of intellectual enrichment, peaceful independence, and meaningful connections within each of our communities. We will continue to set the standards for hospitality and healthcare service protocols designed to advance our wellness mission. Kisco delivers five-star service in every aspect of what we do:

First senior living company to partner with Forbes Travel® exceptional service standards and training
Chef-prepared meals that are fresh, nutritional, and flavorful from a choice of onsite restaurants
The Art of Living Well® signature wellness programming for ongoing education, social connection, and entertainment
Technology that keeps our residents connected to family and friends
Transportation service available
Grocery delivery available

Trust & Transparency

EARNING YOUR TRUST THROUGH HONEST, OPEN, AND TIMELY COMMUNICATIONS.

At Kisco Senior Living, we value your trust. Our focus on integrity and transparency means we listen and respond, never hesitating to put our residents first. Our approach gives our residents and their families confidence in knowing that we will address any situation with their well-being at the forefront of our actions:

24/7 onsite staffing
Immediate and frequent communications to residents and families regardingany change in situations as they occur
Daily team updates to keep our associatesinformed at all levels of care at alltimes
Open two-way communication with our leadership team, residents, andfamilies
Ongoing updates with our newsletters, Executive Director correspondence, andemail notifications
Fully transparent and honest updates as soon as they are available

Preparation & Protection

ENSURING THE BEST-IN-CLASS SAFETY PROTOCOLS

We continue to set the standard for exemplary, five-star lifestyle that goes well beyond the basics of cleanliness and security through ongoing training that prepares our associates for any outside adversity. We will continue to follow best-in-class protocols to ensure the utmost assurance and confidence for our residents and their families:

Environmental Health and Safety personnel onsite
Ongoing training of associates to prepare and plan for unforeseen events
Accushield® visitor management system
Strict adherence to all CDC guidelines and protocols
Ongoing high-touch/high-traffic surface cleaning throughout the day
Nutritional assurance audits through Crandall® Corporate Dietitians
Enhanced environmental protocols to ensure a healthy building
Technology infrastructure to stay connected to family and friends
Kisco Clean™ certified protocols for an impeccable transition for new move ins

Health & Wellbeing

ENRICHING THE NINE DIMENSIONS OF WELLNESS

Our Kisco Signature Art of Living Well® whole-person wellness philosophy addresses physical, spiritual, and emotional well-being. Our professional wellness team is trained to identify and design customized solutions tailored to each resident based on their needs and priorities. Their expertise in nutrition, social engagement, and intellectual stimulation allows them to enhance and enrich a healthy, independent lifestyle for our residents:

Customized wellness programs for personalized health & fitness protocols
Daily fitness classes available
Cardio fitness programs for heart health
Nutritional consultations for cardio and neuro health and wellbeing
Strength and stability programs
Ongoing entertainment and educational planned programming
Philanthropic and volunteer opportunities to give back to the local community

Recruitment & Retention

ENSURING WE HAVE THE TEAM TO DELIVER FIVE-STAR HOSPITALITY AND HEALTHCARE

At Kisco, we are dedicated to promoting the wellbeing of our associates as our first line of care for our residents and our most important touchpoints for our families. We expertly develop and manage our team of professionals with consistent training and service protocols. Our standards of excellence permeate every decision we make to foster their growth to ensure our residents have the best-in-class service and care:

Ongoing training to ensure our team is well-equipped to handle any situation
Rigorous team interviews to find the right people who have a calling for five-star service delivery
Benefits and compensation that creates ongoing loyalty
Cross training to develop long-term career pathways
Executive management training to ensure our communities follow the same standards of service and care

Peace of Mind

PRIORITIZING OUR RESIDENTS' WELL-BEING

Safety and security are integral parts of our unique holistic wellness philosophy implemented throughout every level of our communities. Our highly trained associates maintain our comprehensive service protocols to ensure your maintenance-free lifestyle and offer unparalleled confidence in everyday life. Because of our dedication to provide you with peace of mind, you can freely pursue your passions and live an adventurous, culturally rich life that is well-worth living.

24/7 onsite staffing
Enhanced environmental protocols to ensure a healthy building
Ongoing training of associates to prepare and plan for unforeseen events
Implementation of smart room technology
Technology infrastructure to stay connected to family and friends

60-Day Guarantee

MAKE YOUR NEXT MOVE WITH CONFIDENCE

Kisco Senior Living stands behind its communities. In fact, we’re so certain you will love your new lifestyle, we guarantee it. If for any reason you are not completely satisfied after 60 days, we will fully refund your community fee and applicable monthly service fees*.

For more than 30 years, Kisco Senior Living has specialized in developing and managing full-service senior living communities that provide an enriched lifestyle. Our unique approach and philosophy centers on giving residents peace of mind knowing that our communities deliver on these principles every day. We guarantee it.

*Some restrictions apply and differ by community.

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