La Posada, a Kisco five-star, resort-style retirement community in Palm Beach Gardens, offers the most enjoyable, engaging, and vibrant lifestyle in South Florida — and does so while prioritizing the health, safety, and wellness of both its residents and team members. “We really give residents peace of mind, so they don’t need to worry about anything,” explains La Posada Executive Director Brad Cadiere. At La Posada, preparation and protection protocols are top of mind year-round, as part of the five-pillar hospitality program, Kisco Confidence ™. The safety and security protocols in place at the community become even more important during hurricane season. La Posada’s hurricane plan is consistently revisited, with communication and education being at the forefront of keeping residents safe and fully informed.
“When it comes to hurricane season, peace of mind means so much to our residents and their families. Our team at La Posada truly cares for our residents as an extended part of our family,” adds Cadiere, “During hurricane season, it’s always so humbling to see our associates’ commitment to the residents. We never have to ask for them to step up because they always want to help. And most importantly, they want to be here during a time of crisis. Residents never have to worry about who will be with them during a storm.”
La Posada is located in a non-evacuation zone, or a flood zone, which means residents are able to safely ride out the storm without having to worry about leaving home. “We always have a plan for hurricane season,” says Cadiere. “Everyone is given a role far in advance. Our associates are divided into two groups: one that stays at the community during the storm, and another that comes in during the recovery phase.”
La Posada’s status as a health care center is an additional strength for the community. Because of this, when it comes to the electrical grid, the community is given top priority for power restoration. The community is spread out across 21 acres, with generators located across the community to ensure residents in memory care and assisted living are never without power. The health center also has its own dedicated generator in the event the community loses power. In addition, La Posada provides residents with cooling areas and ensures the kitchens remain open, so residents never have to worry about having a fresh or hot meal.
Preparation and education for the upcoming hurricane season are the keys for protecting residents as well. Every year, a local meteorologist puts on a presentation for residents, so they know what to expect during the upcoming storm season. Further, the community hosts virtual meetings to review recommended protocols and how best to prepare. Like everyone in South Florida, residents are urged to keep a 30-day supply of medicine and other basics to maintain normal day-to-day activities in the event they’re without power.
Additionally, La Posada works with the local government and other officials to always stay current on the status of incoming storms. The Agency of Healthcare Administration (AHCA) also works with communities like La Posada to set statewide safety standards. At La Posada, the goal is to provide the same level of service regardless of a storm and to ensure that residents are both comfortable and informed throughout the season. This means loved ones can feel assured their family members are surrounded by associates who have the expertise and experience to safely weather the storm.
